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Statements based on laws regarding specified commercial transactions

Vendor Medicom Toy Corporation
Operation Manager Takashi Iwao
Address 151-0064
東京都渋谷区上原3-22-5 / 3-22-5 Uehara Shibuya-ku Tokyo
Phone No. 03-3460-7555
E-mail info@cjmart.jp
URL https://cjmart.jp/en/
Necessary payments (for things other than products) [Shipping and Handling charges]
Shipping and Handling fee will be charged depends on the total package weight and the shipping regeon.

※shipping and handling fee will be charged for each package,
  when your order is shipped in more than one packages
※it does not include insurance

[Customs Duties]
Apart from the charges listed above, you might also need to pay customs duties. The customs duties and their rates depend on your package content, price and the country of destination .
If you are charged by customs, you will have to pay the customs duties when you receive your packages.
We sincerely appreciate your cooperation.
Order Method [How to purchase]
Please click ”ADD TO CART” button of the items you wish to purchase.
Please click ”Continue shopping” button to add more items to the same cart.
After adding all items to the shopping cart, please click "Check Out" button.
If you are a member, please log in and proceed.
If you are not a member, please choose to register or to purchase without registering.
*Orders are not completed unless you check out and confirm the order.

[Limited items]
There are some items that are limited and they may sell out immediately.
Please note in advance.

※Although we have a field for purchase points, we do not issue points at C.J.MART.
Payment Method You can pay by Credit card or PayPal.
*Please access from PC for PayPal option to appear.

[Credit Card]
* We accept One-time payment only.

PayPal account is necessary to pay by PayPal.
Please go to the folloing link to open a PayPal account.
*We only accept payments in Japanese Yen.
Payment period We settle the payments within 3days from the day of order.
Delivery Period [Shipping]
*All international orders are shipped by EMS.
Please check each item page for countries we ship.
Some items have limitation on countries to be shipped.

[Items in Stock]
Please allow us 4-7 business days to ship after payment is confirmed.
*Please not we may cancel your order if the item is sold out.

[Pre-Order items and Made-to-Order items]
Scheduled shipping period is written on each item page.
*Your order will be shipped when all items in your order arrive.
i.e. If you purchase an item in stock and a pre-order item in one cart and check out,
your order will be shipped when pre-order item arrives.

*Cancellation due to manufacturing delay or shipment delay etc. will not be accepted at all.
About Returns and Exchanges [Cancellation]
We have not received any cancellation due to customer reasons.
Thank you for your foregoing, but please accept.

All sales are final.
Once purchased, no product may be returned or exchanged due to the customers' personal preferences.
Thank You.
*The color of the image shown from the screen may differ from the actual product. Please kindly note.
*The outer package is just a protection against damage.We can not replace this package even if it is damaged.
*Cancellation due to manufacturing delay or shipment delay etc. will not be accepted at all.

[for initial failure]
We will accept cancellation or replacement of items if it is an initial failure, or if we sent wrong items.
Please contact us within 7 days from the day you receive the item, or we will not accept your claim.

[Contact Info]
Please contact the following email address for any inquiry.

C.J.MART(Medicom Toy user support)

*When contacting us, please include your order date, your name and the item name.
Please allow us few days to reply. If there is no reply in one week, please contact us again.